Shipping Policy
Last Updated: July 25, 2025
Thank you for shopping with coreautogear. We know how important it is to receive your order quickly and safely, so we’ve outlined our shipping process below to help you understand what to expect after placing an order.
1. Order Processing Time
Orders are typically processed within 3 business days. During this time, our team verifies payment details, prepares your items, and coordinates shipment with our logistics partners.
Orders placed on weekends or public holidays are generally processed on the next business day.
2. Estimated Shipping Time
After dispatch, most orders arrive within approximately 10–20 business days, depending on the destination country, customs clearance, and local carrier operations.
We currently offer a standard worldwide shipping rate of $5.99 USD. Shipping costs may vary during promotional periods or based on specific delivery regions.
3. Possible Shipping Delays
While we always aim to deliver orders on time, occasional delays may occur due to customs inspections, carrier disruptions, weather conditions, or other circumstances outside our control.
We appreciate your patience and understanding should unexpected shipping delays arise.
4. Tracking Information
As soon as your order ships, you will receive a shipping confirmation email containing your tracking number.
Tracking updates can be checked through: www.17track.net
Please allow several days for tracking information to become active after shipment confirmation.
5. Separate Shipments
If your order contains multiple items, products may occasionally be shipped separately from different fulfillment centers to improve delivery efficiency.
In such cases, each package will receive its own tracking number and shipping confirmation email.
6. Order Changes & Modifications
Requests to change shipping details or modify ordered items are highly time-sensitive.
If you need to update your address, phone number, size, color, quantity, or any other order information, please contact us as soon as possible — ideally within 12 hours after placing the order.
Please include:
Your Order Number (Example: 139SHOP-123331)
Your Order Email
A clear explanation of the requested change
Although we cannot guarantee changes once fulfillment has started, our team will always do its best to assist before shipment.
7. Missed Deliveries
If a delivery attempt is unsuccessful, the carrier may leave a notice and hold the package at a nearby postal facility or pickup location.
We recommend contacting your local carrier directly using your tracking number for the fastest resolution.
Please note that we are not responsible for packages returned due to incorrect addresses or failure to collect the shipment in time.
8. If Your Shipment Appears Delayed
If your package seems delayed, we recommend first reviewing the latest tracking update.
If tracking activity has updated within the past 7 days, your shipment is still actively moving through the carrier network.
If there have been no tracking updates for more than 7 consecutive days, please contact our support team with your order number and order email so we can investigate further.
9. Lost or Stolen Packages
If you believe your shipment may be lost, please contact us and we will work directly with the shipping carrier to investigate the situation.
If the carrier officially confirms that the package was lost during transit, we may arrange a replacement order at no additional cost.
Please note that packages marked as "Delivered" by the carrier are considered successfully completed deliveries. We recommend checking with neighbors, household members, reception desks, or property management before reporting a missing delivered package.
10. Shipping Regions & Fulfillment Locations
We proudly ship to customers worldwide.
Our fulfillment network includes facilities located in the United States, Canada, Australia, and Europe. Depending on inventory availability and shipping efficiency, some products may also ship directly from trusted manufacturing partners.
11. Important Disclaimer
By placing an order with coreautogear, you acknowledge and agree to the following:
Shipping Estimates: Delivery timeframes are estimated only and are not guaranteed delivery dates.
Customs & Import Fees: Buyers are responsible for any customs duties, import taxes, or local fees imposed by their country’s authorities.
Address Accuracy: Customers are responsible for entering complete and accurate shipping information during checkout.
Delivered Shipments: Once a shipment is marked as successfully delivered by the carrier, responsibility for the package transfers to the recipient.
Need Assistance?
If you have any questions regarding shipping, delivery updates, or your order status, our support team is happy to help.
Email: support@coreautogear.com
Phone/Text: +1 (626) 606-2690
To help us locate your order faster, please include your order number (Example: 139SHOP-1938) and the email address used during checkout whenever contacting support.